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Contextual Journeys in Oracle Fusion HCM are designed to ensure that certain tasks are completed before an HCM transaction takes place. For example, before promoting or terminating an employee, a manager may need to fulfill specific responsibilities such as gathering approvals or reviewing performance records. These journeys guide users through a structured process, ensuring compliance and consistency in HR transactions.
On the other hand, Guided Journeys provide real-time assistance through a "Guide Me" button, which appears in section headers or page headers. This feature is available for line managers, employees, and HR professionals, helping them navigate tasks and processes more efficiently. For instance, when a manager needs to change an employee’s salary, the Guided Journey offers step-by-step support to ensure all necessary steps are followed correctly.
Both features enhance the user experience by providing structured workflows and interactive guidance, making HR processes more efficient and compliant.
I hope this blog post was helpful for you. If you have any questions or feedback, please leave a comment below.