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Guided Journeys offers in-context support during complex HR transactions like resignation, transfer, or onboarding. With tutorials, policy documents, and videos directly available during the process, users complete tasks confidently without needing HR assistance. Contextual Journeys expand this by orchestrating related tasks—such as approvals and handovers—into one cohesive flow.
Features like activation criteria (branching) enable conditional task visibility based on user input, ideal for processes like vaccine declarations. Template-level security allows organizations to control who can see or assign certain journeys, maintaining privacy while empowering employees and line managers.
Enhancements like advanced tasks consolidate multiple steps into a single clean activity—especially useful during onboarding—reducing task fatigue. Survey journeys provide native feedback collection tools, helping organizations continuously improve.
Recurring journeys support regular processes like monthly check-ins or annual data validation, and milestone-based triggers proactively initiate journeys (e.g., pre-retirement planning or probation review).
Together, these capabilities help organizations automate HR processes, improve compliance, and provide a seamless, user-friendly experience across the employee lifecycle.
I hope this blog post was helpful for you. If you have any questions or feedback, please leave a comment below.